Practical guides, system comparisons and advice for restaurants, cafés and hospitality partners.
The Government has moved the start to 17 November 2026. From then every price on the menu, drinks list, board and website is joined by the price from 10 September, and websites need a CSV or XML price list. What the decisions require, fines and JELO PRO.
25 September 2026
A restaurant with more than a century of tradition in Verudela, Pula, recommended by the MICHELIN Guide, now has a new website in three languages and table bookings through JELO PRO. Here is what we did for them.
25 September 2026
Jelo Luxury is an editorially selected collection of hotels, wineries, restaurants and experiences at jelo.hr/luxury. In September 2026 it holds 21 venues, five itineraries and five guides. What a partnership brings, what it does not promise and how to apply.
8 September 2026
Quandoo is not the first intermediary to close and will not be the last. What really disappears with it, what can be saved and by when, what to check in the export, and three rules for next time.
10 August 2026
The notebook is not backward and for some restaurants it is still the best choice. Here are the conditions under which that holds, what a Google form can and cannot do, and five signs the old way costs more.
10 August 2026
A guest who books on a portal has learned the portal, not you. What happens when a portal shuts down, how intermediaries themselves price a guest from your website, and what to check before your booking form goes live.
10 August 2026
The paper reservation book doesn't fail because it's paper. It fails at the double-booked table, the unanswered call during the rush, and the guest trying to book at 11 PM. Here is what those mistakes cost, how a system takes over, and how to transition without downtime.
6 August 2026
Two billing models on the market: a fixed subscription or a fee for every seated guest. The maths at 300, 600 and 1,000 guests a month, public prices with sources, and when each model makes sense for your restaurant.
5 August 2026
Three dates change your business: reservations stop on 30 September 2026, guest services end on 1 October, everything shuts down on 31 December. The order of moves that applies whichever system you choose next.
5 August 2026
Quandoo takes reservations until 30 September 2026 and shuts down completely on 31 December. What the market charges, with sources, what jelo.hr offers for a fixed monthly fee, and how the switch works.
5 August 2026
During a season with four waiters in rotation, no one knows the guest at table 4 has visited eight times. What does the system track from the booking, how does it categorize guests into new, regular, and VIP, and what does the staff see on the tablet?
11 July 2026
A returning guest costs nothing; a guest from a booking portal is paid for on every visit. How to set up a loyalty programme you can measure: which rewards make sense, what does not pay off, what it costs.
11 July 2026
A 130-seat restaurant on Veruda marina in Pula, a kitchen open from noon to 10 p.m. and Saturdays with several hundred meals. What Volaria uses instead of a paper reservation book, and what another restaurant can take from it.
3 July 2026
A guest looking for a Saturday table at 10:30 PM, a phone ringing mid-service, a double-booked table, and the regular guest no one remembers. Four ways a restaurant without online reservations loses business, with system pricing and a weekend test.
30 June 2026