CRM

Guest CRM and visit history

A profile for every guest with visit count, total spend, favourite dishes and notes. You know who you are hosting before they sit down.

The problem

A guest who comes ten times a year is treated as a stranger

Without a CRM your staff have no idea who the regulars are, what they prefer, whether they have allergies, or that they celebrated a birthday with you last month. Personal service becomes impossible.

How JELO PRO helps

One central record of guests and visits

JELO PRO links every booking and every order to a guest profile automatically. History, preferences, allergies and total spend — all in one view.

How it helps your restaurant

Concrete benefits for your venue

Guest profile

Name, contact, visit count, notes and preferences.

Visit history

A timeline of visits with the date and spend for each one.

Total spend

Track the value of a guest over time.

Allergies and notes

Flagged on the profile — staff see it before the guest arrives.

VIP tagging

Regulars and important guests stand out at booking time.

Guest filters

Find guests by group (new, returning, regular, VIP), spend or time since their last visit.

Try the system in your restaurant

Send us an enquiry and we will show you how the system could work for your restaurant.